The Hanover Insurance Group
- Founded:
- 1852
- AM Best:
- A (Excellent)
- Headquarters:
- Worcester, Massachusetts
- Website:
- hanover.com
Have a question or a claim? Call us first.
If Jon Parrack Insurance is your agent, call us at 304-675-4132 before you call the company. We know your policy, we know the adjusters, and we will walk it through with you. The links and numbers below are for after hours, or for when you just want to pay a bill. If your The Hanover policy is with another agent, the links below will get you to the right place.
Pay Your Bill
A payment made online by 6 p.m. Eastern posts the same day; anything later posts the next business day. Paying by credit card adds a processing fee of up to 3 percent, so bank draft costs less.
The Hanover answers billing questions on its general customer support line, so we do not list a number here. Call our office and we will sort it out.
Claims
Report it as soon as you can, even if you are not sure it will turn into a claim. On a workers compensation injury, report it the same day if possible: early reporting is the single thing that most affects how a comp claim turns out.
About The Hanover
The Hanover has been writing insurance since 1852 and sells through independent agents only. There is no direct channel, so the agency you buy through is the one that services the account for as long as you have it. The company runs out of Worcester, Massachusetts and writes across most of the country.
We write The Hanover for business. Their commercial side covers the business owners policy, property, general liability, commercial auto, workers compensation, umbrella, cyber, management and professional liability, marine, and surety bonds, and much of it is built as programs aimed at particular trades rather than one generic package.
Where The Hanover tends to fit
The Hanover tends to fit established businesses that have outgrown a bare-bones package and want coverage shaped to their trade: contractors, manufacturers, technology and professional firms, schools, human services agencies, and retail. It is an upper small-business and middle-market company. If your situation is more complicated, we represent companies that specialize in it. Either way, we quote across everyone we write with before recommending anything.
What We Write With The Hanover
Coverage we can place with The Hanover via Jon Parrack Insurance. Availability can depend on where you live and the details of the risk, so ask us.
Personal
- Personal Auto (not written)
- Homeowners (not written)
- Renters (not written)
- Condo (not written)
- Landlord & Rental Property (not written)
- Personal Umbrella (not written)
- Jewelry & Valuables (not written)
- Flood (not written)
Farm
- Farm & Ranch (not written)
Business
- Business / Commercial
- Commercial Auto
- Workers' Compensation
- Group Health (not written)
- Cyber Liability
- Surety Bonds
Life & Financial
- Life Insurance (not written)
- Annuities (not written)
Recreation
- Boat & Watercraft (not written)
- RV & Camper (not written)
- Motorcycle (not written)
- ATV & UTV (not written)
- Classic & Collector Vehicles (not written)
Specialty
- Pet (not written)
Want a The Hanover quote, or help with the policy you have?
Jon Parrack Insurance is an independent agency. We will tell you whether The Hanover is the right fit or whether another company we represent does better for you.
Looking for a different location?
We also serve other areas in West Virginia
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Serving Elkins, Buckhannon & Northern/Central WV
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