Have a question or a claim? Call us first.
If Jon Parrack Insurance is your agent, call us at 304-675-4132 before you call the company. We know your policy, we know the adjusters, and we will walk it through with you. The links and numbers below are for after hours, or for when you just want to pay a bill. If your Monoline policy is with another agent, the links below will get you to the right place.
Claims
A claim can also be started at claims@monoline.com, or from the Claims section of your account once you are logged in.
An umbrella claim usually starts as a claim on the home or auto policy underneath it. Report it to that company and to us at the same time, because the umbrella only responds once the underlying limit is exhausted and both carriers need to be working the same file.
About Monoline
Monoline writes personal umbrella liability and nothing else, which is where the name comes from. Limits run from one million to five million dollars, sitting above the home and auto policies you already have. It sells only through agents, so there is no direct channel and no call center trying to move you off the policy your agent placed.
The policy is issued on Concert Group paper, rated A- (Excellent) by AM Best, and reinsured by Convex. Claims are administered by TransEleven Claims Managers, a firm that does liability claims for a living. Monoline is the name on the quote and the service; the company on the policy is Concert.
Where Monoline tends to fit
Monoline tends to fit anyone whose assets have outgrown the liability limits on their home and auto policies, or who cannot get an umbrella from the company writing those policies: a rental property owner, a business owner, a household with teenage drivers, a pool, or a dog. If your situation is more complicated, we represent companies that specialize in it. Either way, we quote across everyone we write with before recommending anything.
What We Write With Monoline
Coverage we can place with Monoline via Jon Parrack Insurance. Availability can depend on where you live and the details of the risk, so ask us.
Personal
- Personal Auto (not written)
- Homeowners (not written)
- Renters (not written)
- Condo (not written)
- Landlord & Rental Property (not written)
- Personal Umbrella
- Jewelry & Valuables (not written)
- Flood (not written)
Farm
- Farm & Ranch (not written)
Business
- Business / Commercial (not written)
- Commercial Auto (not written)
- Workers' Compensation (not written)
- Group Health (not written)
- Cyber Liability (not written)
- Surety Bonds (not written)
Life & Financial
- Life Insurance (not written)
- Annuities (not written)
Recreation
- Boat & Watercraft (not written)
- RV & Camper (not written)
- Motorcycle (not written)
- ATV & UTV (not written)
- Classic & Collector Vehicles (not written)
Specialty
- Pet (not written)
Want a Monoline quote, or help with the policy you have?
Jon Parrack Insurance is an independent agency. We will tell you whether Monoline is the right fit or whether another company we represent does better for you.
Looking for a different location?
We also serve other areas in West Virginia
Ryan Parrack Insurance
Serving Elkins, Buckhannon & Northern/Central WV
Elkins, WV