Neptune Flood in Point Pleasant, WV
- Founded:
- 2016
- Headquarters:
- St. Petersburg, Florida
- Website:
- neptuneflood.com
Have a question or a claim? Call us first.
If Jon Parrack Insurance is your agent, call us at 304-675-4132 before you call the company. We know your policy, we know the adjusters, and we will walk it through with you. The links and numbers below are for after hours, or for when you just want to pay a bill. Neptune is a broker we place business through, not the company on your policy, so start with us.
Pay Your Bill
Claims
Check your policy number before emailing a claim. If it starts with SRF or SRE it goes to neptunefnol@cnc.claims; every other policy goes to neptune@pibadjusters.com. Sending it to the wrong one costs you days.
Photograph and video everything before you move it, set aside whatever was not damaged, and write down what was lost as you go. Many flood claims settle inside fourteen days when that groundwork is done up front.
About Neptune
Neptune is the largest private flood writer in the country, and what moves business there is ordinary rather than exotic: the pricing is usually competitive and a quote takes about two minutes, off an engine that prices the property itself rather than just the flood zone it sits in. Coverage goes past what the National Flood Insurance Program offers, with higher limits and options the federal program does not have.
Neptune is not an insurance company. It is a Lloyd’s coverholder, writing on capacity from Lloyd’s of London, AXA XL, and Swiss Re, all rated A- or better, so the company on your policy is one of those rather than Neptune. It has been doing this since 2016 out of St. Petersburg, covers homes, businesses, and condominium buildings, and writes in 49 states.
Where Neptune tends to fit
Neptune tends to fit anyone who needs flood coverage priced on the property rather than the zone: a house a lender is requiring it on, a home outside a mapped flood zone, a business, or a building that needs more than the federal limits. If your situation is more complicated, we represent companies that specialize in it. Either way, we quote across everyone we write with before recommending anything.
What We Place Through Neptune
Coverage we can place through Neptune via Jon Parrack Insurance. Availability can depend on where you live and the details of the risk, so ask us.
Personal
- Personal Auto (not written)
- Homeowners (not written)
- Renters (not written)
- Condo (not written)
- Landlord & Rental Property (not written)
- Personal Umbrella (not written)
- Jewelry & Valuables (not written)
- Flood
Farm
- Farm & Ranch (not written)
Business
- Business / Commercial (not written)
- Commercial Auto (not written)
- Workers' Compensation (not written)
- Group Health (not written)
- Cyber Liability (not written)
- Surety Bonds (not written)
Life & Financial
- Life Insurance (not written)
- Annuities (not written)
Recreation
- Boat & Watercraft (not written)
- RV & Camper (not written)
- Motorcycle (not written)
- ATV & UTV (not written)
- Classic & Collector Vehicles (not written)
Specialty
- Pet (not written)
Want a Neptune quote, or help with the policy you have?
Jon Parrack Insurance is an independent agency. We will tell you whether Neptune is the right fit or whether another company we represent does better for you.
Looking for a different location?
Elkins has its own version of this page.
Parrack Insurance Agency
Serving Elkins, Buckhannon & Northern/Central WV
Elkins, WV