Have a question or a claim? Call us first.
If Jon Parrack Insurance is your agent, call us at 304-675-4132 before you call the company. We know your policy, we know the adjusters, and we will walk it through with you. The links and numbers below are for after hours, or for when you just want to pay a bill. Roamly is a broker we place business through, not the company on your policy, so start with us.
Pay Your Bill
Claims
If the damage happened while a renter had the unit, say so at the start and have the booking details ready. That is the part a standard RV policy would have declined outright, and it is the reason the policy is written this way.
Not sure something is even worth filing? Email claims@roamly.com and ask first. They will tell you either way, and on a recreational policy it is often worth knowing before you open a claim.
About Roamly
Roamly exists because of one clause. A standard RV policy excludes commercial use, which means the moment you rent your camper out on Outdoorsy, RVshare, or to somebody down the road, the coverage you have been paying for stops applying. Roamly writes RV insurance without that exclusion, so the unit can earn its keep and still be covered when you are the one driving it. It also writes full-timers, which a lot of standard policies will not.
Roamly came out of Outdoorsy, the RV rental marketplace, in 2021, and it is a licensed agency rather than an insurance company. The rental-friendly policy is issued by Spinnaker Insurance Company, rated A- (Excellent) by AM Best. Roamly also places with Progressive, Liberty Mutual, Foremost, and National General, all of which we already write directly, so the reason to come here is the rental piece rather than access to those companies.
Where Roamly tends to fit
Roamly tends to fit one situation in particular: an RV or camper van that gets rented out, whether on Outdoorsy, RVshare, or privately, and that a standard policy would stop covering the moment money changed hands. It also fits full-timers. If your situation is more complicated, we represent companies that specialize in it. Either way, we quote across everyone we write with before recommending anything.
What We Place Through Roamly
Coverage we can place through Roamly via Jon Parrack Insurance. Availability can depend on where you live and the details of the risk, so ask us.
Personal
- Personal Auto (not written)
- Homeowners (not written)
- Renters (not written)
- Condo (not written)
- Landlord & Rental Property (not written)
- Personal Umbrella (not written)
- Jewelry & Valuables (not written)
- Flood (not written)
Farm
- Farm & Ranch (not written)
Business
- Business / Commercial (not written)
- Commercial Auto (not written)
- Workers' Compensation (not written)
- Group Health (not written)
- Cyber Liability (not written)
- Surety Bonds (not written)
Life & Financial
- Life Insurance (not written)
- Annuities (not written)
Recreation
- Boat & Watercraft (not written)
- RV & Camper
- Motorcycle (not written)
- ATV & UTV (not written)
- Classic & Collector Vehicles (not written)
Specialty
- Pet (not written)
Want a Roamly quote, or help with the policy you have?
Jon Parrack Insurance is an independent agency. We will tell you whether Roamly is the right fit or whether another company we represent does better for you.
Looking for a different location?
Elkins has its own version of this page.
Parrack Insurance Agency
Serving Elkins, Buckhannon & Northern/Central WV
Elkins, WV