National General
- Founded:
- 1920
- Headquarters:
- Winston-Salem, North Carolina
- Website:
- nationalgeneral.com
Have a question or a claim? Call us first.
If Jon Parrack Insurance is your agent, call us at 304-675-4132 before you call the company. We know your policy, we know the adjusters, and we will walk it through with you. The links and numbers below are for after hours, or for when you just want to pay a bill. If your National General policy is with another agent, the links below will get you to the right place.
Pay Your Bill
National General answers billing on its general customer service line, so we do not list a number here. Call our office and we will take care of it.
Claims
Have your policy number and the date and place of the loss ready before you call or start the online report.
If the only damage is glass, use the glass link rather than the general claim form. It is a shorter process and usually gets the work scheduled faster.
About National General
National General is an Allstate company, and that is not a footnote. Allstate bought it outright in January 2021 for four billion dollars, specifically to serve people who would rather buy insurance through an agent than from a call center or an app. Allstate’s own brand is sold captive; National General is the door independent agencies like ours walk through, so your policy sits behind one of the largest personal lines groups in the country while your agent stays local.
The company itself is older than the acquisition, serving policyholders since 1920 out of Winston-Salem, North Carolina. Through us it writes auto, home, condo, renters, flood, umbrella, motorcycle, recreational vehicles, and commercial auto, along with Private Collections coverage that schedules jewelry, artwork, antiques, and instruments onto a homeowners policy.
Where National General tends to fit
National General tends to fit households that want an Allstate-backed policy without giving up having an agent: a straightforward auto and home account, a driver rebuilding after a rough few years, or someone who needs flood or scheduled valuables added alongside the rest. If your situation is more complicated, we represent companies that specialize in it. Either way, we quote across everyone we write with before recommending anything.
What We Write With National General
Coverage we can place with National General via Jon Parrack Insurance. Availability can depend on where you live and the details of the risk, so ask us.
Personal
- Personal Auto
- Homeowners
- Renters
- Condo
- Landlord & Rental Property (not written)
- Personal Umbrella
- Jewelry & Valuables
- Flood
Farm
- Farm & Ranch (not written)
Business
- Business / Commercial (not written)
- Commercial Auto
- Workers' Compensation (not written)
- Group Health (not written)
- Cyber Liability (not written)
- Surety Bonds (not written)
Life & Financial
- Life Insurance (not written)
- Annuities (not written)
Recreation
- Boat & Watercraft (not written)
- RV & Camper
- Motorcycle
- ATV & UTV (not written)
- Classic & Collector Vehicles (not written)
Specialty
- Pet (not written)
Want a National General quote, or help with the policy you have?
Jon Parrack Insurance is an independent agency. We will tell you whether National General is the right fit or whether another company we represent does better for you.
Looking for a different location?
We also serve other areas in West Virginia
Ryan Parrack Insurance
Serving Elkins, Buckhannon & Northern/Central WV
Elkins, WV